ORDER HAVOC? HERE'S THE LOWDOWN!
📦 ORDER PROCESSING, CANCELLATION & CHANGES Patience, lovely! Orders need 2-4 business days to dance through our facility (excluding weekends and holidays). Even during promotions, we stick to this schedule. Once you've hit that order button, it's a done deal – no edits or changes. While we'll consider your cancellation plea, it's not a guaranteed encore. Once dispatched, we can't hit the brakes, so buckle up! Got your goodies but changed your mind? Return 'em unopened and unused for a refund. More on that on our return policy page.
🚚 US, US TERRITORIES, ALASKA, & HAWAII ORDERS For the mainland, we trust UPS and USPS to deliver the goods. Priority Mail (2-3 Business Days) and Priority Mail Express (1-2 Business Days) shimmy over via USPS, while Next Day Air sprints in with UPS. Heads up – Next Day Shipping needs a John Hancock. We're not weather wizards, and we can't control carrier hiccups or undeliverable addresses. If your package plays hide-and-seek, hit us up within 7 days of the last scan.
🌍 INTERNATIONAL ORDERS Globetrotters, we see you! International standard and priority journeys are charted by UPS and passed to the local postal service at your destination. We're not superheroes, so weather delays, carrier curveballs, and address antics are beyond our control. If your package is MIA or had a rough landing, holler at us within 15 days of the last scan.
🦘 AUSTRALIA ORDERS Aussie mates, listen up! We play by the rules, charging GST tax as per the Australian Tax Office. It's like a non-refundable tax tango – automatic and non-negotiable.
🎉 OFFERS & PROMOTIONS Got a secret code? Enter it during checkout for your ticket to the promo party. One code per order, and sorry, no wild stacking. Keep an eye on the promo details for timing and restrictions – the deets matter! Damaged promo goodies? Reach out to email@example.com, and we'll get you a replacement. Just remember, the shipping dance stays the same. 🌟